Making the most of Care Cash program enhancements and benefits

UnitedHealthcare is announcing exciting enhancements to our Care Cash® program that are designed to help improve the consumer experience and expand employer eligibility.

About Care Cash

Care Cash® is a preloaded debit card designed to help pay towards cost sharing for certain eligible network health care expenses. Eligible employees must first request the card at Once the card arrives in the mail, members can use it to help pay toward cost sharing for certain eligible network health care expenses like copays and deductibles. Care Cash helps pay for eligible primary care office visits, premium care specialists office visits, urgent care visits, outpatient behavioral health visits, 24/7 Virtual Visits and outpatient, minor diagnostic lab costs.

Care Cash aims to help reduce total cost of care and provides members with a simpler health care experience. Watch and share this video with your clients.

Care Cash

Program enhancements

  • Updated UnitedHealth Premium Designation alignment: The Care Cash program has applied the UnitedHealth Premium program enhancement, which supports greater emphasis on quality. Additionally, Tier 1 status was given to a subset of Premium Care Physicians with cost-efficient ratings of A through D. Effective Nov. 1, 2023, the Care Cash program aligns with the updated UnitedHealth Premium program definition, including the designation of Tier 1 physicians.
  • Inclusion of laboratory services: Beginning in 2024, the Care Cash program will include minor diagnostic laboratory services in the provider-eligible expense definition. This enhancement will apply to any new Care Cash customer with a Jan. 1, 2024, case-effective date or later and will apply to existing Care Cash customers upon their 2024 renewal date. 

State expansion

Effective Jan. 1, 2024, Care Cash availability will be expanded to the following small group states: Alabama, Colorado, Delaware, Georgia, Idaho, Illinois, Indiana, Iowa, Louisiana, Mississippi, New Hampshire, Oklahoma, Texas, Utah.

For more information, contact your UnitedHealthcare representative.

Current employer group client or broker?

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