Change to 24/7 Virtual Visits Cost-Share for Oxford small business Health Savings Account plan designs in NJ

The cost-share for 24/7 Virtual Visits will be reduced to $0 for UnitedHealthcare small business HSA plans beginning with Jan. 1, 2024, effective dates.


The cost-share for 24/7 Virtual Visits will be reduced to $0 for new fully insured Oxford small business (2–50) groups and new Oxford Level Funded groups (2–300) beginning with Jan. 1, 2024, effective dates. The cost-share change will be implemented for existing fully insured and level funded groups upon their 2024 renewal date. This change is coming soon for Oxford and UnitedHealthcare fully insured large groups (51+).

The $0 24/7 Virtual Visit cost-share applies when services are delivered through a designated virtual network provider by video or phone using myuhc.com® or the UnitedHealthcare® app.

With 24/7 Virtual Visits, members can connect on demand to a provider by video or phone through myuhc.com or the UnitedHealthcare app. Participating providers, all of whom are licensed at the state level and have been vetted for providing quality care, can treat a wide range of health conditions, from flu and pinkeye to migraines and more, and may prescribe medication as needed. 24/7 Virtual Visits may treat many of the same conditions as an ER or urgent care, offering a more convenient and affordable alternative — particularly at night or on weekends when many primary care providers are usually unavailable.

Contact your UnitedHealthcare representative for more details.

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