Change to 24/7 Virtual Visits Cost-Share for UnitedHealthcare small business Health Savings Account plan designs in PA

The cost-share for 24/7 Virtual Visits will be reduced to $0 for UnitedHealthcare small business HSA plans beginning with January 1, 2024, effective dates.

The cost-share for 24/7 Virtual Visits will be reduced to $0 for new fully insured small business (2–50) groups and new UnitedHealthcare Level Funded groups (2–300) beginning with Jan. 1, 2024, effective dates. The cost-share change will be implemented for existing fully insured and level-funded groups upon their 2024 renewal date. It is already included for fully insured large groups (51+).

The $0 24/7 Virtual Visit cost-share applies when services are delivered through a designated virtual network provider by video or phone using® or the UnitedHealthcare® app.

With 24/7 Virtual Visits, members can connect on demand to a provider by video or phone through or the UnitedHealthcare app, including national care providers such as Optum Virtual Care. Participating providers, all of whom are licensed at the state level and have been vetted for providing quality care, can treat a wide range of health conditions, from flu and pinkeye to migraines and more, and may prescribe medication as needed. 24/7 Virtual Visits may treat many of the same conditions as an ER or urgent care, offering a more convenient and affordable alternative — particularly at night or on weekends when many primary care providers are usually unavailable.

Contact your UnitedHealthcare representative for more details.

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