Finding support for parenthood with Maven

Hear how first-time parents Mackenzy and Jake have found support through Maven and what it means to have access to this benefit through Jake's employer.

July 10, 2025

Video

Mackenzy and Jake’s experience with Maven

Video transcript

[MUSIC PLAYING]

[VIDEO, Mackenzy in the nursery looking down and playing with her baby.]

JAKE: Donovan is our first kid.

[JAKE SPEAKING ONSCREEN]

[Text On-Screen – Jake, UnitedHealthcare Member]

I've always loved the idea of, you know, having a family and being a dad.

[music continues]

[VIDEO, Jake and Mackenzy both playing with their baby in the nursery]

[MACKENZY SPEAKING ONSCREEN]

[Text On-Screen – Mackenzy, UnitedHealthcare Member]

MACKENZY: Waited until he got home so I could tell him in person.

[VIDEO, Jake speaking onscreen on the sofa in his sitting room]

JAKE: I walked in the door and she had the pregnancy test sitting there on the table.

[VIDEO, Mackenzy speaking onscreen on a chair near the fireplace in the sitting room]

MACKENZY: Like, we're doing this, so get ready.

[VIDEO, Mackenzy in the nursery looking down and playing with her baby.]

[Mackenzy giggles]

[VIDEO, Jake in the nursery, lying on the floor beside Donovan transitions to Jake in the sitting room on the sofa.]

JAKE: You know, it's a very nerve wracking experience, especially as a first time parent. And all the help that you can get is important.

[VIDEO, Mackenzy holds Donovan in the nursery, while Jake faces them, reaching to hold Donovan's hand]

MACKENZY: I found out about Maven through a flyer in the mail.

[music becomes more upbeat]

[Text On-Screen – Maven is an app dedicated to women's and family health]

[Mackenzy talking on the phone with a Maven Care Advocate transitions to Mackenzy speaking onscreen]

During our initial appointment with our care advocate, she set up those initial appointments for us. Here's a PT, here's a nutritionist, here's a doula. You know, here's all of the resources that you have available.

[Text On-Screen – Mackenzy, UnitedHealthcare Member]

Awesome. Thank you so much.

[VIDEO, Mackenzy scrolls through phone]

I just went on my app and you can search the care that you're looking for. Most of the time there were appointments like that day or even that same hour.

[MACKENZY SPEAKING ONSCREEN]

During our initial appointment, that very first appointment with our Maven care advocate, she told us that all of our Maven benefits were available through our health plan with UnitedHealthCare.

JAKE: We'd had UnitedHealthCare through my employer for about three years.

[VIDEO, Jake speaking onscreen on the sofa in his sitting room]

I like the company that I work for, and the benefits that they offer us is a big part of that.

[GENTLE MUSIC PLAYING]

[VIDEO, an ultrasound picture transitions to a stack of pregnancy and birth books]

[VIDEO, Mackenzy speaking onscreen on a chair near the fireplace in the sitting room]

MACKENZY: You can't plan what's going to happen, but just having some extra support to just be as prepared as you possibly can be, it took a load off my shoulders.

[VIDEO, the family play in the sitting room transitions to Jake speaking onscreen on the sofa and back again]

JAKE: Especially being first time parents, I think it was very helpful to us. It put me at ease just knowing that we had that ability to just reach out to somebody very quickly. It was very flexible.

[MACKENZY SPEAKING ONSCREEN]

MACKENZY: Having Maven offered through UnitedHealthCare just made all the difference for me and my pregnancy.

[VIDEO, Mackenzy holds Donovan and gives him a series of rapid kisses]

[KISSING NOISES AND MUSIC FADES]

[LOGO, UnitedHealthcare]

[Text on Screen – UHC, Maven and Maven Wallet are products of Maven Clinic Co. Maven is an independent company contracted to provide family-building support including care advocacy, virtual coaching, and education. Maven does not provide medical care and is not intended to replace your in-person health care providers. Use of the services is subject to terms of service and privacy policy. Maven® is a registered trademark of Maven Clinic Co. All rights reserved. Maven is not available on all plans.

UnitedHealthcare provides supportive resources for all eligible individuals, regardless of gender identity.

Employee benefits including group health plan benefits may be taxable benefits unless they fit into specific exception categories. Please consult with your tax specialist to determine taxability of these offerings.

Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by United Healthcare Services, Inc. or their affiliates. © 2025 United HealthCare Services, Inc. All Rights Reserved. EI254288800 5/25]

Anytime employees start thinking about growing their families, they’re likely filled with excitement and a mix of questions. That was the experience for Jake and Mackenzy. When they discovered Mackenzy was expecting — like many first-time parents — they had a lot to consider: How can I stay healthy during pregnancy? How do I prepare for the birth and the newborn journey?

Early in her pregnancy, Mackenzy received a flyer from Maven, an online clinic that offers personalized 24/7 virtual support and guidance for pregnancy, postpartum and the newborn journey. Thanks to Jake’s employer, Mackenzy was able to tap into Maven’s services through their UnitedHealthcare health plan, at no additional cost. Through Maven, Mackenzy was connected to a Care Advocate who offered personalized support and able to access on-demand classes, schedule virtual appointments with OB/GYNs and physical therapists, helping her stay healthy and active throughout her pregnancy.

Every pregnancy is unique, but having a robust health plan with resources like Maven can make a significant difference. It helped Mackenzy and Jake feel prepared and supported as they welcomed their son, Donovan, into the world. And while they have entered a new phase in life, Maven is still there for when they need help, such as getting connected to lactation or sleep consultants, resources to track baby milestones and more.

When employers provide quality benefits that support holistic health and well-being, including the journey to parenthood, employees often feel more confident and supported during a significant and life-changing period.

Meeting women where they are with benefits for all life stages

Employers can help support employees with a better women’s health experience, providing access to family planning benefits, post-menopause resources and more.

Learn more about benefits that support women throughout their lives

Disclaimers

“Women’s health” is a broader term used to describe conditions, services or supportive programs and resources, not to describe those we support. UnitedHealthcare provides supportive resources for all eligible individuals, regardless of gender identity

Maven and Maven Wallet are products of Maven Clinic Co. Maven is an independent company contracted to provide family-building support including care advocacy, virtual coaching, and education. Maven does not provide medical care and is not intended to replace your in-person health care providers. Use of the services is subject to terms of service and privacy policy. Maven® is a registered trademark of Maven Clinic Co. All rights reserved.

Maven is not available on all plans.

Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by United HealthCare Services, Inc. or their affiliates.

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