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Information on health care provider services for Washington members

Please review the information below before you search for health care providers.

For information on the referral & prior authorization practices of your plan 
Check your plan's benefit documents at www.myuhc.comOpens a new window.  If you still have questions, check your plan's benefit documents or call the member number on the back of your health plan ID card to talk to a customer care professional.  Always verify your health plan coverage before seeking treatment.

For information regarding mental health & substance use disorder treatment services
Check your plan's benefit documents at www.myuhc.comOpens a new window.  If you still have questions, check your plan's benefit documents or call the member number on the back of your health plan ID card to talk to a customer care professional.  Always verify your health plan coverage before seeking treatment.

For information on how Limited English Proficiency speakers can access plan information
Learn about our Multi-Language Interpreter ServicesOpens a new window

Languages supported include:

  • English
  • Spanish
  • Chinese
  • Chinese Cantonese
  • Tagalog
  • French
  • Vietnamese
  • German
  • Korean
  • Russian
  • Arabic
  • Italian
  • Portugues
  • French Creole
  • Polish
  • Hindi
  • Japanese

For information regarding what telemedicine services are available and how they are accessed.
Please call the member number on the back of your health plan ID card to talk to a customer care professional.  Always verify your health plan coverage before seeking treatment.

For information regarding how to access provider types not in the network.
Check your plan's benefit documents at www.myuhc.comOpens a new window. If you still have questions, check your plan's benefit documents or call the member number on the back of your health plan ID card to talk to a customer care professional. Always verify your health plan coverage before seeking treatment.

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