Checklist to prepare for a virtual visit
3 simple steps to help you get ready for your visit
Virtual visits connect you with a doctor or health care provider from the comfort of home or work. Depending on your health plan, you’ll likely pay less if you use a provider in your plan’s network. Simply sign in to your health plan account to find the most up-to-date list of network providers for your plan.
With the convenience of a virtual visit, you can get access to quality care. Virtual visits may also be a great way to stay on top of your health and stay at home. Here are 3 simple steps to help you prepare for a smooth visit.
Troubleshooting tips
- Test: Test the audio and video on your device 10 to 15 minutes before your virtual visit
- Speed: Consider closing other apps to help avoid a slow internet connection and distractions
- Volume: Check that the microphone on your device is on and the volume is up, not on mute