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Employee Assistance Program

When life gets stressful, help is just a call away

Should I see a therapist? Do I need a lawyer? Sometimes the hardest part is knowing where to begin—especially if you don’t want friends or family to know. Call 1-888-887-4114 / TTY 711 to reach out today.

1-888-887-4114

If your health plan includes the Employee Assistance Program (EAP), you can call our coordinators 24/7 for a no-cost, confidential assessment of your situation and a referral to licensed professionals and services. Not sure if EAP is included in your health plan? Call the number on your health plan ID card to find out.

Get started with EAP — one call is all it takes

Calling an EAP coordinator for a no-cost, confidential assessment is a good first step. They’re trained to understand your concerns and connect you with the specialist or service best able to help you:

Address depression, stress, anxiety or substance use issues.
Improve relationships at home or work.
Find support for child or elder care matters.
Work through emotional issues or grief.
Get legal or financial assistance.

You may also get a referral for 3 no-cost visits with a behavioral health provider for those who qualify.

UnitedHealthcare Employee Assistance Program

Video transcript

[delightful music playing]

[Text On Screen – UnitedHealthcare logo]

Female narrator: When it comes to important questions about balancing work and life, like questions about how to deal with stress or relationship concern, where do you go to find answers you trust? Do you look it up on the internet? Ask your friends? Your parents? Your coworkers? Here’s some good news. For finding reliable answers, all it takes is a phone call, no matter what your question is. If it’s about balancing work and life, we can help. Connect with us any time.

[Text On Screen – My daughter is behaving differently. I think she’s depressed.]

Female 2: My daughter is behaving differently. I think she’s depressed.

Helper 1: I can help with that.

[Text On Screen – I’m stressed out about finances.]

Male 1: I’m stressed out about finances.

Helper 2: Okay, let’s figure it out.

[Text On Screen – I’m going through a divorce, I need some advice and support.]

Male 2: I’m going through a divorce and need some advice and support.

Helper 3: I’m sorry to hear. Let me help.

[Text On Screen – Juggling everything is really taking a toll on me.]

Female 3: Juggling everything is really taking a toll on me.

Helper 4: I understand. Let me help.

Female narrator: No matter what your question is, if it’s about balancing work and life, we can help. Connect with us any time. Simplifying your life starts here with just one number to call.

[Text On Screen – Your Employee Assistance Program (EAP) can help. Call us any time 1-888-887-4114]

[Text On Screen –The material provided through the Employee Assistance Program (EAP) is for informational purposes only. EAP staff cannot diagnose problems or suggest treatment. EAP is not a substitute for your doctor’s care. Employees are encouraged to discuss with their doctor how the information provided may be right for them. Your health information is kept confidential in accordance with the law. EAP is not an insurance program and may be discontinued at any time. Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against UnitedHealthcare or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employer or health plan). This program and its components may not be available in all states or for all group sizes and is subjected to change. Coverage exclusions and limitations may apply. Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates. Administrative services provided by United HealthCare Services, Inc. or their affiliates. Ⓒ 2021 United HealthCare Services, Inc. All Rights Reserved. 21119 10/21 21-UHC-1048350]

Female narrator: Have questions? Get help finding answers. It’s that simple.

[Text On Screen – UnitedHealthcare logo]

[delightful music ends]

No-cost call

When EAP is included in your health plan, the call costs nothing.

Confidential

Your personal information is kept completely private in accordance with the law.

Personal service

Whatever your specific situation, our coordinators can connect you to the right services and specialists.

Get started with a simple, no-cost call: 1-888-887-4114 / TTY 711

Disclaimer

The material provided through the Employee Assistance Program (EAP) is for informational purposes only. EAP staff cannot diagnose problems or suggest treatment. EAP is not a substitute for your doctor’s care. Employees are encouraged to discuss with their doctor how the information provided may be right for them. Your health information is kept confidential in accordance with the law. EAP is not an insurance program and may be discontinued at any time. Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against UnitedHealthcare or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employer or health plan). This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply.

Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates.

Administrative services provided by United HealthCare Services, Inc. or their affiliates.