Employee Assistance Program

If your health plan includes the Employee Assistance Program (EAP), you can call our coordinators 24/7 for a no-cost, confidential assessment of your situation and a referral to licensed professionals and services. Not sure if EAP is included in your health plan? Call the number on your health plan ID card to find out.

Get started with EAP — one call is all it takes

Calling an EAP coordinator for a no-cost, confidential assessment is a good first step. They’re trained to understand your concerns and connect you with the specialist or service best able to help you:

  • Address depression, stress, anxiety or substance use issues.
  • Improve relationships at home or work.
  • Find support for child or elder care matters.
  • Work through emotional issues or grief.
  • Get legal or financial assistance.

You may also get a referral for 3 no-cost visits with a behavioral health provider for those who qualify.

No-cost call

When EAP is included in your health plan, the call costs nothing.


Your personal information is kept completely private in accordance with the law.

Personal service

Whatever your specific situation, our coordinators can connect you to the right services and specialists.

Get started with a simple, no-cost call: 1-888-887-4114 / TTY 711


The material provided through the Employee Assistance Program (EAP) is for informational purposes only. EAP staff cannot diagnose problems or suggest treatment. EAP is not a substitute for your doctor’s care. Employees are encouraged to discuss with their doctor how the information provided may be right for them. Your health information is kept confidential in accordance with the law. EAP is not an insurance program and may be discontinued at any time. Due to the potential for a conflict of interest, legal consultation will not be provided on issues that may involve legal action against UnitedHealthcare or its affiliates, or any entity through which the caller is receiving these services directly or indirectly (e.g., employer or health plan). This program and its components may not be available in all states or for all group sizes and is subject to change. Coverage exclusions and limitations may apply.

Insurance coverage provided by or through UnitedHealthcare Insurance Company or its affiliates.

Administrative services provided by United HealthCare Services, Inc. or their affiliates.