Connecting the LGBTQ+ community to care and support

Having a health plan that supports you matters. Some of the benefits and resources included in UnitedHealthcare plans may be of interest to members and allies of the LGBTQ+ community. 

Our plans are built to provide an easier way to find points of contact who’ll help you better understand and access important benefit information. From specially trained advocates and an LGBTQ+ supportive provider search, to HIV services, gender-affirming care and more, we hope you find these resources and benefits useful, helpful and meaningful.

UnitedHealthcare advocates

Understanding and compassion go a long way. UnitedHealthcare Advocates are specially trained — in collaboration with the National LGBTQIA+ Health Education Center — to provide LGBTQ+ members and allies with a welcoming, open environment designed for easier conversations.

Connect with a UnitedHealthcare Advocate for help with:

  • Benefit questions, such as, “What’s covered?” and “How will my plan cover the services?”
  • Finding or scheduling an appointment with a network provider — a personal Advocate will call directly on your behalf
  • Claim information and authorization, including status, assistance with submission and confirmation of information required

To speak with an advocate, call the phone number on your member ID card.

Find LGBTQ+ supportive providers

Those who identify as LGBTQ+ and/or allies of the community can now easily search for LGBTQ+ friendly doctors.

UnitedHealthcare members with plans through work have 2 options:

  1. Sign in to Select Find Care & Cost and search for “LGBTQ supportive” or select in the filter menu.
  2. Start a provider search. Choose Medical Directory, then Employer and Individual Plans, select your plan name (found on the front of your member ID card) and then search “LGBTQ supportive.”

If you have a different type of plan, or you need assistance, contact an Advocate by calling the phone number on your member ID card.

LGBTQ+ inclusive care benefits

These benefits are available for members with health plans through their work and their eligible dependents, which may include spouses, domestic partners and children. Sign in to or call the number on your member ID card for a full list of covered services.

Important things to know

All plans may not offer some of the services listed here. Sign in to or call the number on your member ID card for a full list of covered services.

LGBTQ+ support, advocacy and community

If you — or someone in the LGBTQ+ community you care about — is seeking connection, community or even conversation, here are some resources to help you get started.

Immediate support and resources

For those struggling with a mental health problem or substance use disorder, help is available. You’re not alone.

  • Call 911 if you are in immediate danger or having a medical emergency
  • If you are in crisis or thinking about suicide, call the National Suicide Prevention Lifeline at 988
  • For other help, refer to the services below or go to to find more resources

Resources to help with mental health needs and substance use disorders

National Suicide Prevention Lifeline
Text MHA to 741741

Black Mental Health Alliance (BMHA)

CenterLink LGBT Community Center Member Directory

National Alliance on Mental Illness (NAMI)
Text HelpLine to 62640

National Domestic Violence Hotline
Text LOVEIS to 22522

National Queer and Trans Therapists of Color Network

National Sexual Assault Hotline
1-800-656-HOPE (4673)
Chat online at:

PFLAG (Parents, Families and Friends of Lesbians and Gays)

Pride 365+pride

SAGE Advocacy & Services for LGBTQ Elders

The Gay and Lesbian Medical Association’s Provider Directory

The LGBT National Help Center

The National LGBTQIA+ Health Education Center

The Trevor Project – National Youth LGBTQ Crisis Intervention and Suicide Prevention
Text START to 678-678

Trans Life

Optum Substance Use Disorder Helpline

SAMHSA’s National Helpline
1-800-662-HELP (4357) and TTY 1-800-487-4889