Virtual Visits for health insurance plans through work

Talk with a provider using your smartphone, tablet or computer

Virtual Visits – also known as telehealth — is a real time, online visit with a provider. Virtual visits are an additional way to see a provider when an in-person visit may not be accessible or convenient.

If you get your health insurance through work, Virtual Visits may be available to you for a variety of needs, including 24/7 Virtual Visits for urgent care, Virtual primary care visits, Virtual therapy for behavioral health care visits and Virtual specialty care. Coverage depends on your specific plan benefits.

To get started, use your mobile device,1 tablet or computer to sign in and review your benefits for:

Learn more about the different types of Virtual Visits

Let’s take a closer look at how Virtual Visits may work for each different type of care.

24/7 Virtual Visits

Get same-day care

24/7 Virtual Visits are a way to schedule same-day, urgent care visits, so you can talk with a provider 24/7 for common urgent care needs or when your primary care provider (PCP) is not available.

24/7 Virtual Visits average cost $54.

Virtual primary care

See a primary care doctor, virtually

Get regular health visits and checkups with a primary care provider (PCP), without the office visit. You can choose to see a network PCP regularly, so the same provider will take care of you over time. 

Virtual primary care visits cost $99 or less.

Virtual therapy

Get caring, 1-on-1 support

Get confidential behavioral health care by talking to a psychiatrist or therpaist during a virtual home visit from the safety and comfort of your home.

Check your benefits to learn more about the cost for Virtual therapy. 

Virtual specialty care

Access specialty care more quickly

Virtual specialty care allows you to more quickly access specialty care that's personalized for your specific care needs, such as migraine or back, joint and muscle care. 

Check your benefits to see if Virtual specialty care is available to you.

If you are experiencing a medical emergency you should seek appropriate emergency medical assistance such as calling “911”.

Frequently asked questions (FAQs) about Virtual Visits

Virtual care FAQs

24/7 Virtual Visits FAQs

Virtual primary care FAQs

Virtual specialty care FAQs

Virtual therapy (Virtual behavioral health care) FAQs

Ready to start a Virtual Visit?

Set up a® account if you don’t already have one or sign in to get started.