Ways you can use the UnitedHealthcare app to help improve your health and save on care costs

These days, you can do just about everything from your smartphone — order dinner from a multitude of restaurants, shop for groceries and even schedule transportation. The experience should be no different when it comes to your health care.

Through recent upgrades and additional features within the UnitedHealthcare app, members can now find and price care for more than 19,000 health care services, talk to a doctor 24/7 from the comfort of home and discover quality ratings and reviews for individual care providers.

Here are a few ways you may be able to use the app to improve your health, more effectively navigate the health system and save on care costs.

Find and price health care services

In any other online shopping experience, the ability to see pricing upfront certainly helps guide your decision-making. The UHC app lists more than 19,000 health care services with costs estimates, enabling members to compare prices for specific care providers and facilities, with the goal of helping them determine what works best for them and their budget. 

Check to see if a care provider is in network

Finding a care provider who is in network may help you reduce your out-of-pocket costs. With UnitedHealthcare health insurance plans, you'll have access to a large provider network that includes more than 1.7 million physicians and care professionals, including over 390,000 behavioral health care providers, and 7,000 hospitals and other care facilities nationwide.1 Using the app to search for care providers in your network is now as easy as entering their name and filtering by location, specialty and more. 

Earn incentives

Consumer engagement programs that help motivate healthier actions can now be tracked in the app. For instance, UnitedHealthcare Rewards enables eligible members to earn health-related incentives that can be added to a pre-paid debit card2 or deposited into a health savings account (HSA). Keep tabs on your progress, see what actions, like tracking sleep, walking 5,000 or more steps each day or completing an annual wellness exam, are available and view the amount you’ve earned right from your phone. Ready to redeem those rewards? Start the process from the app.

Virtual visits

A virtual visit can be helpful for various minor injuries and illnesses. Issues such as pink eye, flu symptoms and even mental health services are available through a virtual visit with a provider. Not only do virtual visits typically offer improved convenience, but these appointments also often cost much less than an office visit, up to $54 per visit. To make these appointments even more affordable, millions of UnitedHealthcare members enrolled in fully insured plans have access to 24/7 Virtual Visits with no cost sharing through at least the end of 2024, effectively waiving any deductibles or copays.

Pay your medical bills

While you may be used to receiving a paper bill several weeks after a medical or behavioral health appointment, the move to digital payments can offer improved convenience and easier organization. Through the UHC app, members can review medical bills, clearly see how much they owe and pay care providers quickly using an HSA, credit or debit card. 

As technology advances the ways in which we can access our own health information, it’s a great opportunity to use these tools to your advantage and make engaging with the health care system a little more streamlined. 

One more thing

In addition to using the app to control costs around seeking out care, it’s also a helpful place to stay on top of your health care finances. The UHC app gives you an up-to-date look at applicable health savings accounts, flexible spending accounts, as well as health reimbursement account information. You can also view any copays, your out-of-pocket spending and see your annual deductible or out-of-pocket maximum. 

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