Advocacy and employee support

At UnitedHealthcare, we know how the health system works, and we're focused on simplifying health care for employers and employees. We put advocacy solutions in place designed to not only help lower costs and improve outcomes, but provide your clients — and their employees — compassionate support to make health care easier.

Advocacy explained

Advocacy solutions are designed to provide proactive, personalized support

A one-stop resource for support

A one-stop resource designed to provide end-to-end support for many health care needs — from behavioral and clinical to pharmaceutical and financial, not to mention help with benefits, claims and more.

A commitment to serving members

Our advocates anticipate member needs, help them get the most out of their benefits and get them connected to relevant programs that can help manage a condition or improve their lifestyle.

A direct line to specialized support

Families with children with specialized needs have access to dedicated and focused 1-on-1 support. Advocates work closely with employees who may need additional support.

A coordinated, interdisciplinary team

Our advocates use powerful data and insights, and are backed by a team of experts behind the scenes, to help guide and support members.

Share with your clients

Find out why members give advocates a 91% satisfaction rating1

Read how UnitedHealthcare is working to help reduce the weight of stress and responsibility on your clients.

Online tools and resources

Proactive guidance, compassionate service and simplified experience work together on behalf of your clients' employees.

Advocacy works for your clients and their employees

Advocacy works for your clients and their employees
Holistic support Details
For your clients

Employers may see the following benefits:

  • Fewer employee complaints and issue escalations
  • Lower medical expenses
  • Increased employee satisfaction and productivity
For employees

Support from our advocacy solutions may result in the following benefits for employees:

  • A simplified, proactive and personalized experience
  • A familiar voice that's easy to connect with
  • The ability to make more informed decisions throughout a health journey
  • The opportunity for better health outcomes and lower medical costs

Complex care calls for compassion, expertise

Support for families with complex care needs provides access to a single point of contact connected to aspects of the health care system to help find specialty providers, maximize benefits, resolve unique insurance issues and more.