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UnitedHealthcare Health & Home Connection Lookup Tools

Find A Provider

Search our directory of network providers by selecting one of the links below.

Provider Search

If you choose the “Search for a Provider” link, enter the following information:

  • Type of Facility - All Facilities
  • Plan Name - UnitedHealthcare Health and Home Connection
  • Additional Options- Enter County, State or other information you would like to add to your search
  • Click on the “Find Facility” button

Search for a Provider

Behavioral Health Provider Search

If you choose the “Search for a Behavioral Health Provider” link, enter the following information:

  1. Search For- Medicaid Clinician Only or All Clinician
  2. Select a State- FL- Florida
  3. Enter One of the Following- City, Zip Code, Clinician Name, or Group Name
  4. Narrow the Search- Pick one or more item to add to your search
  5. Click on the “Search” button 

Search for a Behavioral Health Provider

Attachment II, Section IV. A. 8. (f), In accordance with s. 1932(b)(3) of the Social Security Act, the provider directory shall include a statement that some providers may choose not to perform certain services based on religious or moral beliefs.

Provider Directories

The Health & Home Connection Provider Directories can be downloaded. See below for the directory for each Region.

Alachua, Bradford, Citrus, Columbia, Dixie, Gilchrist, Hamilton, Hernando, Lafayette, Lake, Levy, Marion, Putnam, Sumter, Suwannee, and Union Counties
Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia Counties
Hardee, Highlands, Hillsborough, Manatee, and Polk Counties
Miami-Dade and Monroe Counties

Learn more about UnitedHealthcare Health & Home Connection

Enrollment information

The Health & Home Connection plan specialists can answer questions about this plan. 

Step 1: Call Choice Counseling at their toll-free help line at 1-877-711-3662.

Step 2: Talk with Health & Home Connection Customer Service toll-free.

Call us:
1-800-791-9233 / TTY: 711

8:00 am to 5:00 pm local time, Monday – Friday

If you’re ready to join, or just want to know more call and speak to a Medicaid Choice Counselor toll free at 1-877-711-3662. TTY/TDD users please call 1-866-467-4970. You can also enroll online at

Steps to enroll
Get the details

Eligibility for enrollment in the UnitedHealthcare Health and Home Connection plan is determined by CARES (Comprehensive Assessment and Review of Long-Term Care Services).

To find out if you are eligible, or to locate a CARES unit near you, call the Elder Helpline: 1-800-963-5337.

Member information

Already a member? You have access to our member-only website. Print ID cards, chat with a nurse online, and more.

Member Website