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Kansas, we’ve got you covered.

At UnitedHealthcare Community Plan, we help people live healthier lives.

KanCare is the program through which the State of Kansas administers Medicaid. UnitedHealthcare Community Plan is one of three managed care organizations (MCOs) that coordinate care for KanCare members. 

To apply for Kansas Medicaid/KanCare:

This is when you can select UnitedHealthcare Community Plan. If you have questions on how to choose an MCO or change to UnitedHealthcare, call the Managed Care Enrollment Center at 1-866-305-5147

NCQA Health Plan Accredited Seal
NCQA LTSS Distinction Seal

UnitedHealthcare Community Plan is the top-rated Medicaid Health Plan in Kansas, with a rating of 4 out of 5 in NCQA’s Medicaid Health Plan Ratings in 2021, 2022, and 2023. The National Committee for Quality Assurance (NCQA) is a private, nonprofit organization dedicated to improving health care quality. UnitedHealthcare Community Plan of KS has also achieved NCQA’s Long-Term Services and Supports Distinction.

 

 

Important Information About Your KanCare Medicaid Coverage and Other Announcements

  • To find out which MCO you have, when is your open enrollment period, or to change your MCO, call the KanCare Enrollment Center at 1-866-305-5147.
  • During the federal COVID-19 Public Health Emergency (PHE), KanCare recipients have stayed enrolled in the program. If your contact information has changed, please update it by calling UniteHealthcare Member Services at 1-877-542-9238. This may help you keep your KanCare coverage after the end of the COVID-19 PHE.  You can also now update your address via Chatbot at the Kancare website: www.kancare.ks.gov    

Family Mobile Crisis Helpline through Carelon

In October 2021, the Department for Children and Families (DCF), launched our Family Mobile Crisis Helpline through Carelon. The number is 1-833-441-2240. This helpline ensures Kansas children and young adults between 0-20 have access to a centralized comprehensive crisis system. This system anticipates their needs and provides recovery-focused interventions in all phases of the crisis continuum. The crisis is defined by the person calling and includes on-the-phone or in-person rapid community-based mobile crisis intervention services. The helpline provides 24 hour a day, seven days a week access to assessment and screening, and up to eight weeks of stabilization services and connection to community-based referrals and services. The number is 1-833-441-2240.

It’s your health. It’s your choice.

Everyone deserves affordable health care, including you.

People with disabilities, pregnant women, and children who qualify for Medicaid should check out UnitedHealthcare Community Plan.

We have the Medicaid benefits and extras that can make a real difference in your life. All at no cost to you.

  • Find a doctor you trust in our network.
  • Unlimited doctor visits for your family.
  • Vision coverage.
  • Transportation to and from doctor appointments.
  • 24/7 NurseLine to answer your health questions.

Sometimes, you might need a little extra help. Get extras not covered by Medicaid.

  • Earn rewards for keeping you and your baby healthy.
  • Earn reward cards for getting preventative services.
  • Extra rides to get you where you need to go.
  • Members age 18 and older can get help with GED, coding or English as a second language classes.

We also offer resources to help you make the most of your plan, including:

  • Member advocates
  • Social Services support
  • Health education tools
  • Care Management

Visit Kancare dot ks dot gov for more information.

To learn more about UnitedHealthcare Community Plan, visit UHCCommunityPlan dot com forward slash Kansas. 


Member Information

Below are quick links to member materials, such as handbooks, value added materials and how to contact us. 

Handbook English | Español 

LTC Supplement English | Español 

IDD Supplement English | Español 


Value Added Benefits

We offer additional benefits to help you live a healthier life, such as expanded dental benefits for adults, extra transportation, get $50 towards a healthy activity at many local YMCA, Boys & Girls Club, Parks & Rec and more. View a full list of added benefits.


How to Contact Us

  • Member Services, call toll-free 1-877-542-9238 (TTY 711), Monday to Friday, 8am to 6pm, local time
  • Health questions? Call our 24/7 Nurseline at: 1-855-575-0136
  • Log into our member portal and chat with us!

Benefits and Features


Member advisory meetings

We want to hear from you!  

Please join our Member Advisory Board. Contact member services at 1-877-360-3240

Upcoming Meetings: 

Q1: Wednesday, March 27th, 2024
Q2: Wednesday, June 26th, 2024
Q3: Wednesday, September 25th, 2024
Q4: Wednesday, December 18th, 2024


Wellness activities for all

All members (adults and youth) can access a $50 activity at participating organizations, like some YMCA, Boy Scouts, Boys & Girls Clubs, and Parks and Rec locations. Or instead, get a fitness kit for healthy activities at home. To access, call member services at 1-877-542-9238.

mom-daughter-car

Transportation Assistance

Up to 12 rides to the grocery store, food pantry, WIC, prenatal classes, local community activities, and more. 12 additional rides for support group meetings.  

Call member services for assistance: 1-877-542-9238 or ModivCare at 1-877-796-5847 

Gas Reimbursement.  Did you know that in some situations, you can get gas reimbursement for your non-emergency medical transportation? Click here to get the forms you need: 

Reimbursement Instructions

Gas Mileage Reimbursement Trip Log


Behavioral Health

Behavioral health is as important as physical health. That's why we have coverage for both.

Required care is 100% covered with no copay. This includes:

  • Behavioral therapy.
  • Substance abuse treatment.
  • Medications.
  • Peer Coaching program.

Download the 2024 Kansas City metro area training sessions.

If you’re thinking about suicide, are worried about a friend or loved one, or would like emotional support, the 988 Lifeline network is available 24/7 across the United States. Call or text 988 or visit https://988lifeline.org/chat/ 

Are you a new parent and feeling sad, worried, overwhelmed, or concerned? You aren’t alone. With help, you can feel better. Call or text 1-833-TLC-MAMA (1-833-852-6262) to connect with counselors at the National Maternal Mental Health Hotline.

dad-sick-daughter

NurseLine℠

Medical questions and situations sometimes happen at inconvenient times. When you have questions about your health, you can call a nurse 24 hours a day, 7 days a week. Call 1-855-575-0136.

Our nurses will:

  • Listen to symptoms.
  • Help with self-care.
  • Advise you about getting care at a doctor visit or an urgent care center.
  • Help you know when to go to the emergency room.

HealthTalk member newsletter

Our HealthTalk newsletter is now online. The newsletter is a great way to learn about our health plan and important health topics.

Now you can read it whenever, wherever you want. Check back quarterly for a new edition.

Senior Focus English | Español

Kids Focus English | Español


Be smoke-free. We can help.

As soon as you quit, your body begins to repair the damage caused by smoking.

Trying to stop smoking is hard. But all the benefits of quitting are worth it. Did you know that 20 minutes after you quit, your heart rate drops to a normal level? And 12-24 hours after quitting, the carbon monoxide level in your blood drops to normal. We support our members who are trying to quit.

  • Visit your doctor to get advice and medicines that can help you quit. We can help you schedule an appointment.
  • Medicines come in different forms like patches, gum, lozenges and pills. Most of these are covered by your benefits. We can also help you understand your other benefits too.
  • Reach out to the KanQuit smoking line at 1-800-784-8669 for support 24/7 or go to: http://www.kssmokefree.org/quitting_help.html for more information.  
mom-daughter-yoga

Frequently Asked Questions

Visit our Frequently Asked Questions page for more information. 

Learn about plan types

KanCare ID Card Front
KanCare ID Card Back

Medicaid Plans

Medicaid is a federal-state program that provides health and long-term care services to people with low-incomes. KanCare is the program through which the State of Kansas administers Medicaid. If you do not currently have coverage for KanCare, you can apply online. To apply for medical coverage, you must complete and submit an application.

Dual Special Needs (D-SNP)

Dual special needs plans (also called "dual" plans) are for people who get both Medicaid and Medicare. Dual plans cover doctor visits, hospital stays and prescription drugs. They offer more benefits and extras than Original Medicare. You'll keep all your Medicaid benefits too.