We are here for you, North Carolina

Ernestine Surgeon:

I've already had wonderful experiences when I called and needed new meter. I'm a diabetic. Soon as I called, everything I said, she was like, “Don't worry, we got a company. They take care of us very well.” Got my meter in a couple of days and they were able to get my doctor to okay the amount of strips that I needed. So it’s the little things that actually make your day better and makes your life more complete.

Cammeader Hammie:

I know myself, they keep me updated with extra benefits that we can do when we go to the doctor's office. They call. I have gotten some calls to check on me to see how I was doing. They gave me information where I can call them back if I need any help or problems I might have or support I might need.  Just a phone call makes you say, okay they really, really care about me. They called me to check up on me and I usually don't get that from a health service person. So that is good.

If you've got Medicaid make sure medicaids got you too, by keeping your contact information up to date every year Medicaid has to confirm your eligibility. That means we need to be able to reach you with information or questions. You'll get a letter letting you know what we need or that your coverage has been automatically renewed.

If we don't have what we need, we'll contact you to provide any missing information reply right away. So you can keep your Medicaid coverage. If you're no longer eligible for Medicaid, we'll send you a letter about other health coverage options and financial help that can lower your cost.

Four out of five consumers can find coverage for less than $10 a month. And all plans cover things like prescription drugs doctor visits hospital stays Mental Health Services and more. Don't wait whether you still qualify for Medicaid or not. Make sure you have a plan to stay covered.

Keep your health keep your coverage.

What makes us different is our people. The commitment that our people have to meeting the needs of the individuals that we serve. That's what I love about United HealthCare. That's what I love about our team in North Carolina is our commitment to people, our commitment to working with stakeholders to really make the health care system better for everyone.

Every individual has different needs. Every individual has different challenges.

Was very proud and excited to be a part of United Healthcare. I've already had wonderful experiences when I called and needed a new meter. I'm a diabetic. Soon as I called everything I said she was like, “Don't worry, we got a company. They take care of us very well.” Got my meter in a couple of days and they were able to get my doctor to okay the amount of strips that I needed.

So it’s the little things that actually make your day better and makes your life more complete.

They call. I have gotten some calls to check on me to see how I was doing. They gave me information where I can call them back if I need any help or problems I might have or support I might need. Just a phone call makes you say, okay they really, really care about me. They called me to check up on me and I usually don't get that from a health service person.

So that is good.

20% of a person's health is based on health care services that they receive from their physician, from their hospital. The other 80% is based on what’s referred to as social determinants of health. Those are their non-medical or non health issues, things like transportation, having a job, access to good healthy foods. United Healthcare is committed to ensuring that we address and close those social determinants of health issues.

Some of the things that we have been doing and that we continue to do, one around food insecurity.

Well, the support from United Healthcare is really tremendous because it will be transformational from the standpoint of enabling us to bring food where it's needed most. Fresh fruits and vegetables are difficult to access for many families because of cost and even transportation. And having a mobile pantry that can bring food where it's needed most, as well as basically eliminating both the transportation issue as well as the cost issue, is really a game changer for families.

They really stand on the grounds with us being boots on the ground to help meet those growing needs in the community. And with the economy right now coming out of the pandemic, our needs have grown even more. And because of United Healthcare, we could continue to stand on the front lines against hunger and meet immediate emergency needs of our community.

You know, as we think about our mission of helping people live healthier lives and making the health care system work better for everyone, the reality is no one can do it alone. Our commitment is continued collaboration and work with our physicians, with our hospitals, with our faith based organizations, our community based organizations, many, many and all entities that impact health in any way.

It takes all of us working together to make it happen. And so I'm really excited about the progress we've made. But more to come.