Getting Started Toolkit: When the plan begins

Share these resources with employees during the first week they can begin using their plan. The goal is to help employees start using and getting the most out of their plan.

Digital tools to manage your plan

Share this video to show your employees how to can access their plan with and the UnitedHealthcare app – whenever they want, wherever they want. Simply copy and paste the link.® is a personalized website that helps employees access and understand their health plan better. In fact, nearly 71 percent of members who use rate their understanding of their plan as excellent.1

Download the UnitedHealthcare app

The UnitedHealthcare® app puts your health plan at your fingertips. Download it to:

  • Find nearby care options in your network.
  • See your claim details and view progress toward your deductible.
  • View and share your health plan ID card with your doctor’s office.
  • Video chat with a doctor 24/7.

Welcome brochure

This brochure can help employees understand their benefits, find care, manage costs and get the most out of their plan. Use this as the starting point for employees after their coverage begins, either by printing copies or sending it via email.*

*If you’d like to order printed copies or add specific health plan or other program information to the Welcome Brochure, please contact your UnitedHealthcare sales representative.

Note: To use and share the email files above, simply open the zip files and add your employee email addresses in the “to” field and send.

When the plan begins: A selection of resources

This email provides access to the UnitedHealthcare app and in one package.

Other online resources

Employer eServices® is a suite of online tools and resources to help simplify your job – providing secure access to eligibility updates, invoice processing and more.

Log in to Employer eServices

Eligibility Verification for existing employers allows you to make sure you meet participation and eligibility requirements. 

A-Z Directory

Search by program name or topic to find helpful information, materials and resources to help support your employee communication needs.

Questions? We're here to help.

  • If you are an employer: Call your consultant, broker or UnitedHealthcare sales representative.
  • If you are a broker or consultant: Call your UnitedHealthcare sales representative.