Virtual dental care

Need dental care without an office visit? RIte Smiles includes two virtual dental visits per year at no additional cost. Speak with a licensed DialCare RI dentist by phone or video 24/7 about dental pain, treatment options, second opinions and more.

Scan the QR code or download the flyer for more information.
 

Your voice matters

Please share your experiences as a RIte Smiles member or caregiver. Join our Beneficiary Advisory Committee (BAC) to help us improve how we serve our members.

Register today to participate in an upcoming BAC meeting. Complete the online registration form , scan the QR code, or download the flyer for more information.
 

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Member Handbook


Annual member notification

Non-emergency medical transportation broker

Non-emergency medical transportation is a covered benefit in RI Medicaid. The contracted vendor for these services is MTM, Inc. Please contact MTM at 1-855-330-9131 (TTY 711), Monday- Friday, 8:00 am to 5:00 pm to arrange for rides to medical, dental or other health-related appointments. Bus tickets for appointments need to be requested seven (7) business days prior to the appointment. Van or taxi rides to medical appointments may be available for members who qualify. Please allow 48 hours prior to your appointment. For example:

  • Call Monday for a ride on Wednesday
  • Call Tuesday for a ride on Thursday
  • Call Wednesday for a ride on Friday, Saturday or Sunday
  • Call Thursday for a ride on Monday
  • Call for Friday for a ride on Tuesday

Transportation may be available for medical, dental or other health-related appointments. If family, friends or neighbors cannot drive you to appointments, you have several options.

Rhode Island Public Transit Authority (RIPTA)

RIPTA has fixed-route bus services to most communities in Rhode Island. Routes are available online at www.ripta.com or by calling Customer Support at 401-781-9400. RIPTA also offers flex services and the ADA Disabled Program.

Mileage reimbursement

If you qualify for transportation and you or someone else can drive you, you may get money for gas.

There are several rules and requirements.

Please contact MTM for more information. UHC Dental Member Services can also help with setting up or coordinating transportation if you need it.

Member resources

Learn more about:

  • Member services
  • Plan information
  • Medicaid benefit renewal information 
  • Appeals information
More on member resources

Dental wellness

Learn more about caring for your child’s teeth:

  • How to take care of your baby’s teeth and gums
  • How to keep your child’s teeth healthy
  • Preparing kids for their first dental checkup
  • Orthodontics and braces
More on dental wellness

Other resources

Learn about resources available to you or your child(ren).

  • Programs and Partnerships
  • State resources
  • Appeal information
Learn more about other resources

Questions?

Contact Member Services:  1-866-375-3257 (TTY 711)
8:00 a.m. to 6:00 p.m EST, Monday - Friday