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Kansas Medicaid

Kansas, we’ve got you covered. KanCare is the program through which the State of Kansas administers Medicaid. UnitedHealthcare Community Plan is one of three managed care organizations (MCOs) that coordinate care for KanCare members. 

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UnitedHealthcare Community Plan is the top-rated Medicaid Health Plan in Kansas, with a rating of 4 out of 5 in NCQA’s Medicaid Health Plan Ratings in 2021, 2022, and 2023.  

See why Kansas chooses UnitedHealthcare

Value-Added Benefits

We offer extra benefits to help you and your family live a healthier life

24/7 Virtual Visits

Skip the waiting room and chat with a doctor 24/7 on UHC Doctor Chat

UnitedHealthcare Healthy First Steps®

Learn how we can help you have a healthy pregnancy and baby

UnitedHealthcare® app

Access your health information on the go with our easy-to-use mobile app

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Find plans

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UnitedHealthcare Community Plan KanCare

This plan offers a range of benefits along with extras that other KanCare plans don't offer. We also offer extra support and care to adults and children who need help with daily activities. You qualify based on income and health needs. 

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Dual Special Needs plans

Dual Special Needs plans (also called Dual Health plans or D-SNPs for short) are for people who have both Medicaid and Medicare. Dual plans cover most doctor visits, hospital stays and prescription drugs. They offer many extra benefits beyond those you get with either Original Medicare or Medicaid.
View all Dual Special Needs plans

Individual & Family ACA plans

UnitedHealthcare offers Individual & Family ACA plans in Kansas. They’re designed to give you the coverage you need without breaking the bank.

Choose from plans in the Bronze, Silver and Gold metal levels. They each come with a variety of benefits, including reliable support from our customer service experts.

See Individual & Family ACA plans (Opens in a New Tab)

Eligibility and enrollment

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Eligibility

KanCare covers people with limited income and health needs which may include:

  • pregnant women
  • children up to age 19
  • persons with disabilities to list a few

Enrollment

Open enrollment is once a year and means you can change your plan if you want to be covered by a different plan, or you can keep your same health plan.

If you are not sure of your “open enrollment date” you will need to call the Managed Care Enrollment Center (1-866-305-5147; TTY 1-800-766-3777).

To learn more about enrolling and choosing UnitedHealthcare, visit the KanCare Steps to enroll page.

Steps to enroll

Renewals

Don't lose benefits

Make sure you do not miss information about your Medicaid coverage. Update your address by going online at kancare.ks.gov and using the new Chatbot KIERA, by clicking the red speech bubble in the bottom left corner, or you can call the KanCare Clearinghouse at 1-800-792-4884. Your renewal date may be coming soon. To keep your benefits, you may need to take action. Learn more.

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Benefits and Features

Get the Calm Health app for no-cost mental health support

With the Calm Health app, there's an easier way to care for your mental health and well-being. As a member of UnitedHealthcare Community Plan, you can use it anytime at no cost. The app offers:

  • Mental health screening
  • Self-guided digital programs
  • Support for your emotional well-being

To get started, download the UnitedHealthcare app and go to Coverage & Benefits to find the Calm Health app.

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KanCare value-added benefits

We offer additional benefits to help you live a healthier life, such as:

  • expanded dental benefits for adults
  • extra transportation
  • $100 towards a healthy activity at many local YMCA, Boys & Girls Club, Parks & Rec and more
View a full list of added benefits

Transportation Assistance

Our plan provides needed rides to and from health care locations for medical appointments, such as doctor or therapy visits, health department or vision clinic appointments.

As a value added benefit, we provide 24 extra rides, to places like the grocery store, food pantry, WIC, prenatal classes, local community activities, and support group meetings.

Call Member Services at  1-877-542-9238, TTY 711, at least three days before the need.

Download the Medicaid newsletter

Our HealthTalk newsletter is now online. The newsletters are a great way to learn about our health plan and important health topics.

You can read it whenever, wherever you want. Check back quarterly for a new edition.


Disclaimer information

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Looking for the federal government’s Medicaid website? Look here at Medicaid.gov.

UnitedHealthcare Dual Special Needs plans

Plans are insured through UnitedHealthcare Insurance Company or one of its affiliated companies, a Medicare Advantage organization with a Medicare contract and a contract with the State Medicaid Program. Enrollment in the plan depends on the plan’s contract renewal with Medicare. Benefits, features and/or devices may vary by plan/area.

Premium disclaimer

Dual Special Needs plans have a $0 premium for members with Extra Help (Low Income Subsidy).

Benefit disclaimer

Benefits, features, and/or devices vary by plan/area. Limitations, exclusions and/or network restrictions may apply.

Nurse Hotline disclaimer

This service should not be used for emergency or urgent care needs. In an emergency, call 911 or go to the nearest emergency room. The information provided through this service is for informational purposes only. The nurses cannot diagnose problems or recommend treatment and are not a substitute for your provider's care. Your health information is kept confidential in accordance with the law. The service is not an insurance program and may be discontinued at any time. Nurse Hotline not for use in emergencies, for informational purposes only. Access to this service is subject to terms of use.

Star ratings disclaimer

Every year, Medicare evaluates plans based on a 5-Star rating system. The 5-Star rating applies to plan year 2026.

Formularies

The formulary, pharmacy network and provider network may change at any time. You will receive notice when necessary.

Important provider information

The choice is yours

We will provide you with information to help you make informed choices, such as physicians' and health care professionals' credentials. This information, however, is not an endorsement of a particular physician or health care professional's suitability for your needs.

The providers available through this application may not necessarily reflect the full extent of UnitedHealthcare's network of contracted providers. There may be providers or certain specialties that are not included in this application that are part of our network. If you don't find the provider you are searching for, you may contact the provider directly to verify participation status with UnitedHealthcare's network, or contact Customer Care at the toll-free number shown on your UnitedHealthcare ID card. We also recommend that, prior to seeing any physician, including any specialists, you call the physician's office to verify their participation status and availability.

Some network providers may have been added or removed from our network after this directory was updated. We do not guarantee that each provider is still accepting new members.

Out-of-network/non-contracted providers are under no obligation to treat UnitedHealthcare plan members, except in emergency situations. Please call our customer service number or see your Evidence of Coverage for more information, including the cost- sharing that applies to out-of-network services.

American Disabilities Act notice

In accordance with the requirements of the federal Americans with Disabilities Act of 1990 and Section 504 of the Rehabilitation Act of 1973 ("ADA"), UnitedHealthcare Insurance Company provides full and equal access to covered services and does not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities.

Referrals

Network providers help you and your covered family members get the care needed. Access to specialists may be coordinated by your primary care physician.

Paper directory requests

Paper copies of the network provider directory are available at no cost to members by calling the customer service number on the back of your ID card. Non-members may download and print search results from the online directory.

Declaration of disaster or emergency

If you’re affected by a disaster or emergency declaration by the President or a governor, or an announcement of a public health emergency by the Secretary of Health and Human Services, there is certain additional support available to you.

  • Part A, Part B, and supplemental Part C plan benefits are to be provided at specified non-contracted facilities (note that Part A and Part B benefits must be obtained at Medicare certified facilities);
  • Where applicable, requirements for gatekeeper referrals are waived in full;
  • Plan-approved out-of-network cost-sharing to network cost-sharing amounts are temporarily reduced; and
  • The 30-day notification requirement to members is waived, as long as all the changes (such as reduction of cost-sharing and waiving authorization) benefit the member.

If CMS hasn’t provided an end date for the disaster or emergency, plans will resume normal operation 30 days after the initial declaration.