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Virginia, we've got you covered

Helping people is at the heart of all we do

You’ll find UnitedHealthcare serving members and communities across Virginia. We focus on helping our members get the care they need – and working closely with local groups to help our communities grow stronger and healthier.

We offer many plans to help Virginians get healthy. And stay healthy. These include Cardinal Care Medicaid, the Exchange Plan and Dual Special Needs Plans for those who qualify for both Medicaid and Medicare. Plus, we offer one of the largest provider networks in Virginia. This gives you more options to choose the doctors and specialists that fit your health care needs.

Important news and dates

Want to switch to UnitedHealthcare Community Plan? We’d love to serve you. 2024 Open Enrollment dates by region are below:

Cardinal Care plan:

  • Tidewater: February 19 – April 30
  • Central: April 19- June 30
  • Northern/Winchester: June 19 - August 31
  • Western/Charlottesville: August 19 - October 31
  • Roanoke/Alleghany: December 19- February 28
  • Southwest: December 19 – February 28 

United Healthcare Community Plan of Virginia - Cardinal Care

$0 cost for:

  • Pregnant women, children
  • Men and women between ages 19-64
  • Adults with special health needs, who don't qualify for Medicare

Join us! Get started today

Find out if you qualify for Medicaid

  1. To see if you may be eligible, answer a few questions at
  2. Once you set up your account, it’s easy to apply here. You can also apply by phone 1-855-242-8282.
  3. Choose us. Watch for your approval packet in the mail. Call the Managed Care Helpline 1-833-522-5582 TDD: 1-888-221-1590. Tell them you choose UnitedHealthcare Community Plan.

Get extras with UnitedHealthcare

You get the Medicaid coverage you expect, including doctor visits, emergency care, prescription drugs, and mental health services. PLUS extra benefits - including the below - at $0 added cost.

One Pass Fitness benefit

Unlimited access for members age 18 and up to 300+ gyms and Premium YMCAs in Virginia over 20,000 digital on-demand and livestream classes

Sticks for Kicks Plus!

Up to two $50 gift cards to Footlocker or Walmart for any qualifying vaccinations for members up to age 18

Pregnancy support

Up to $100 in gift card rewards, connections to helpful information and community services, and extra support during and after pregnancy

Home meals delivered

14 free meals conveniently delivered to a member’s home after a hospital stay

Mental health support (AbleTo)

The #1 app for stress, anxiety and depression, with over 3.5 million users

WW (Weight Watchers)

Attend 13 Weight Watchers meetings per year for qualified members ages 18 and up - at no cost

Housing transition assistance

$40 gift cards to reimburse housing application fees

Routine vision

1 routine eye exam every year for members ages 20 and under; 1 routine eye exam every 2 years for ages 21 and up

Menstrual supplies

Eligible members ages 11–49 can receive free period- absorbing underwear

Rides to non-medical sites

Get round-trip rides to places of worship, grocery stores, public libraries, gym/fitness centers and other approved locations (12 round-trip rides per year)

GED support

GED support Study plans, online testing and free 24/7 tutoring for members who want to get a diploma

Boys & Girls Club

Registration/membership at no cost for members up to age 18; excludes summer camp


A smartphone with unlimited minutes and texts at no cost, plus 10 GB of free mobile hotspot data

Asthma support

A free hypoallergenic mattress cover and pillowcase for members with asthma

Features and benefits for Medicaid plans


Sticks for Kicks Plus!

Earn $50 in Foot Locker® and/or Walmart gift cards

Sticks for Kicks Plus! is an exciting new benefit for UnitedHealthcare® Community Plan members up to age 18. When they get a qualifying “stick” (shot), they’ll earn a $50 gift card to buy “kicks” (shoes) and activewear at Foot Locker and/or Walmart. If they get another qualifying "stick", they can earn a second $50 gift card (up to $100 total).

Vaccines that qualify for Sticks for Kicks Plus!

Your child’s primary care provider (PCP) will know what shots your child may need. There’s no cost to you. Vaccines are covered by your health plan.

Qualifying vaccines

Members can earn a single $50 gift card for getting one of the vaccinations recommended for their age group. If they get any 2 vaccines listed, they can earn up to $100.

  • Covid-19
  • DTaP
  • Hepatitis A
  • Hepatitis B
  • Hib
  • HPV
  • Influenza
  • IPV Polio (oral vaccine also eligible)
  • Meningococcal
  • MMR
  • Pneumococcal Conjugate (PCV13, PCV15)
  • Rotavirus (RV1, RV5)
  • Tdap
  • Varicella

Questions about Sticks for Kicks Plus!?

Call Member Services at 1-844-752-9484, TTY 711. We can answer any questions you have or help you find a doctor or make an appointment.


One Pass fitness center benefit

One Pass™ is a complete fitness solution for your personal health goals and needs. One Pass is available at no cost to you. It’s new to Virginia Medicaid members ages 18 and over. And it’s only from UnitedHealthcare®.

Fitness to fit your life

Want to go to the gym? One Pass gives you a free membership to many fitness locations near you. Prefer to work out at home? You can access livestream classes or pre-recorded videos in private. Just starting out? The workout builder will walk you through each exercise and help you create a customized workout program just for you.

There’s no end to all the ways One Pass can help you stay fit and live your healthiest life. 

One Pass gives you

  • Unlimited access to 300+ select fitness locations* in Virginia, including: Anytime Fitness, Golds Gym, H2 Health, LA Fitness, Planet Fitness, Rehab Associates, Snap Fitness and YMCA
  • Access to a digital library of more than 20,000 on-demand and livestream classes
  • A workout builder to customize your exercises

Connect to care—from your local pharmacy

We’re teaming up with local pharmacies to offer our members a virtual care option with UHC Doctor Chat. Skip the waiting room and visit with a health care provider online. Providers are available anytime the pharmacy is open and can answer questions, big or small.

At the pharmacy, you’ll have access to your online visit on a pharmacy computer or tablet located in a private space. The pharmacy staff will help you log in to your online visit, too.

Use UHC Doctor Chat for:

  • Sick kids
  • Coughs, fevers, sore throat
  • Earaches, stomach pain, diarrhea
  • Rashes, allergic reactions, animal/insect bites
  • Back/abdominal pain
  • Sports injuries, burns, heat-related illness
  • Urinary tract infections
  • General health questions

Depending on symptoms during the video chat, the provider might suggest getting a rapid test. Here’s some good news — you can get the test right there at the pharmacy.

Get started today

To find a local pharmacy offering UHC Doctor Chat, click here. English | Español

Questions? Call Member Services at 1-844-752-9434, TTY 711


We cover Virginia

Get extras with UnitedHealthcare

You get the coverage you expect, including doctor visits, emergency care, prescription drugs, and mental health services. Read more about the extra benefits you recieve.

  • Free rides. Get rides to medical and non-medical locations. Includes clinics, grocery stores, places of worship and more.
  • Sticks for Kicks Plus!. A $50 gift card to FootLocker®and/or Walmart for getting the recommended vaccines. 
  • Up to $100 in maternity incentives. Programs that deliver extra support during and after pregnancy.
  • AbleTo™ subscription. The #1 app for stress, anxiety and depression, with over 3.5 million users. 
  • Adult and child dental care. For questions or to find a dentist in your area, call the DMAS Dental Benefits Administrator at 1-888-912-3456. Information is also available on the DMAS website at or the DentaQuest website at
  • Vision care. 1 routine eye exam every year for members ages 20 and under; 1 routine eye exam every 2 years for ages 21 and up.
  • GED support. GED support Study plans, online testing and free 24/7 tutoring for members who want to get a diploma.
  • Menstrual supplies. Eligible members ages 11–49 can receive free period- absorbing underwear.

More for you in 2024

You’ll get extra benefits that some plans don’t offer.

  • Eye exam and glasses/contacts
  • $50 Footlocker and/or Walmart gift card for qualifying vaccines
  • Fresh meals delivered to your door after a hospital stay
  • Rides to medical and non-medical sites
  • Weight Watchers
  • Gift cards for healthy actions
  • Smart phone, minutes and unlimited texts, through SafeLink Wireless

Changes for Green Card holders in 2024

Starting April 1, 2021, Green Card holders (lawful permanent residents) with five years or more of residency in the United States may now be eligible for free or low-cost health coverage from Virginia Medicaid. The five years starts from the date you entered into the United States.

To find out more or to apply, individuals can do one of the following:

UnitedHealthcare mobile app

This free mobile app allows you to access key information on the go. You can search for nearby doctors, view your member handbook or view your member ID card. 

The UnitedHealthcare mobile app can be downloaded to an Apple® or Android® smartphone or tablet.

Healthy First Steps®

Build a healthy future for you and your baby, and earn great rewards. Our UnitedHealthcare Healthy First Steps® program helps keep you and your baby healthy during pregnancy and your baby’s first 15 months of life.

We will help you:
  • Choose a pregnancy provider and a pediatrician (child’s doctor).
  • Schedule visits and exams and arrange rides to your visits.
  • Earn rewards for going to visits throughout your pregnancy and baby’s first 15 months of life.
  • Get supplies, including breast pumps for nursing moms.
  • Connect with community resources such as Women, Infants and Children (WIC) services.

Rides where you need to go

You get free round-trip rides to health care appointments. You also get 12 round-trip rides to places of worship, grocery stores, public libraries, gym/fitness centers and other approved locations (12 round-trip rides per year).

WW (Weight Watchers)

We will provide 13 WW (Weight Watchers) meeting vouchers annually to qualified members who are 18 years of age and older. Members will learn valuable skills about healthy eating and weight loss. Reviews are coordinated through the individual’s Care Coordinator and require approval.


HealthTalk member newsletter

Our HealthTalk newsletter is now online. The newsletters are a great way to learn about our health plan and important health topics.

You can read it whenever, wherever you want. Check back quarterly for a new edition.

Adults, Family, Kids Focus English | Español

Health Education

How stress affects you

When you're stressed, your body knows it. Your heart starts pounding and your muscles tense. Everyone has stress in their life now and then. But chronic stress can have negative effects on both your physical and your mental health. 

It can affect:
Digestion. Stress slows the release of stomach acid and causes the colon to work faster. This can result in stomachaches or diarrhea.

Heart rate and blood vessels. Your heart rate, blood pressure and cholesterol may increase. This raises your risk for
heart attacks and strokes.

Immune system. Stress makes wounds heal slower. You’re also more likely to get colds and infections.

Weight. Stress makes you crave fats and carbohydrates. If you gain weight in your abdominal area, you’re at greater
risk for heart disease and diabetes.

Mental health. Stress makes you tense and anxious. This can lead to depression, headaches or other problems such as trouble sleeping.

Regain your balance. If stress has taken over your life, here are some ideas to regain control:

Make time for regular exercise. Check with your doctor to see what types of exercise are right for you.

  • Do things you enjoy.
  • Learn how to relax. 
  • Treat yourself well.

If your stress is still an issue, talk with your doctor. He or she can suggest someone who can help you find other ways to manage your stress.

Quitting tobacco

Using a mix of medication support, phone-based behavioral coaching and web-based learning and support tools, the Quit For Life® Program is a tobacco cessation program available to all eligible members.


Healthy weight. Getting exercise.

Losing weight does not have to be hard. Getting more exercise is one of the best ways. Try to get 60 minutes or more of exercise every day. It doesn’t have to mean doing hard exercises or going to the gym every day. Just move your body. Here are some ideas:

Move! Dancing to your favorite tunes can help you burn more than 300 calories an hour. 

If you do play video games, play interactive ones where you have to move. You don’t even have to leave the house to move – try exercises like jumping jacks, marching in place, going up and down stairs, push-ups or sit-ups at home.

Walk! Take a walk with a friend outside. Walk your dog or your neighbor’s dog, or walk your cat! Instead of driving, walk or bike to school or a friend’s house.

Clean! Vacuum your room. Wash the car. Mow the lawn. Your parents will be happy, and it’s another chance for you to get more exercise, and maybe even have some fun.

Unplug! Limit your time watching TV or using your smartphone, computer or other device. Keep screen time to less than two hours a day. When you do watch TV or use your phone – try marching in place or exercising while you watch/play.

Learn about plan types

Medicare Card

Dual Special Needs plans (DSNP)

Dual special needs plans (also called "dual" plans) are for people who get both Medicaid and Medicare. Dual plans cover doctor visits, hospital stays and prescription drugs. They offer more benefits and extras than Original Medicare. You'll keep all your Medicaid benefits too.

VA Cardinal Care Card
VA Cardinal Care Card Back

Medicaid plans

Medicaid is health insurance for people with low incomes. You might be able to get Medicaid if you're pregnant, have children or live with a disability. In some cases, other adults also may qualify. Costs to you are low and based on your ability to pay. It's important to know that Medicaid rules and coverage differ from state to state.