Out-of-network solutions
Help reduce out-of-network health care costs
Employee well-being is key to productivity, business growth and staying ahead in the market. One way to focus on employee well-being is by helping reduce the stress of unexpected balance medical bills from out-of-network care. That’s where Naviguard® comes in.
Naviguard, a UnitedHealthcare service, works with employers to help guide their employees and manage out-of-network balance medical bill resolutions from start to finish. Find a personalized toolkit of Naviguard resources below. Created after listening to employers’ unique needs, these resources include program fliers and more to help you and your employees get the most out of the Naviguard program.
Why Naviguard?
$115m+
total member reduction off billed charges1
76
Net Promoter Score2
400+
cases resolved3
$2,300
average out-of-network balance bill reduction4
Naviguard in action
See what happens when John, a Naviguard member, meets the Naviguard Member Advisor who negotiated with his provider and helped give him peace of mind.
View Naviguard resources
Help your employees gain a better understanding of how their out-of-network benefits work. And learn how Naviguard can help you and your employees lower out-of-network health care costs.
Use this out-of-network overview for employees to offer guidance on how to avoid out-of-network expenses and determine if a provider is in network. Plus, introduce common health care terms and more.
Share this link with your employees so they can find answers to common out-of-network balance medical billing questions.
These pre-populated slides provide an overview of Naviguard, how to get started, success metrics and more. Add these slides to your open enrollment materials and onboarding or share via employee emails.
Check out the video to learn more about how Naviguard can help employees with out-of-network balance medical bills. Share with your employees too.
Provide an overview of how and when to get started with Naviguard. This document gives a detailed look into Naviguard’s step-by-step process.
Give employees a deeper dive into what Naviguard is, how it can help them, the simple 5-step process of the Naviguard benefit and more.
Enhance your existing communications pieces with clear, ready-to-use content blocks to help employees better understand what Naviguard is and how it works.