Employee experience

UnitedHealthcare is committed to helping people navigate a fragmented system by meeting each member wherever they are in their health care journey. Together, we can create simpler health care experiences by helping your employees find quality care, managing their health care costs and delivering a whole-person approach to healthier.

Employee expectations demand different health care experiences

As employee expectations continue to rise, you may be looking for a health plan that can help attract and retain top talent. Ensuring your health plan supports simpler health care experiences is becoming increasingly critical to meeting the needs of today’s multigenerational workforce.

That may mean rethinking your benefits strategy to include more virtual health, digital-first or even mobile-first options or driving better awareness and engagement with your employees around the health benefits you do offer.

See how UnitedHealthcare is creating a simpler experience for your employees

Providing personalized, proactive support for your employees

Using data-based insights and deep clinical expertise, we’re building new consumer-focused digital solutions, new advocacy models for complex care, innovative virtual care strategies and more — all to help your employees get the most value from their health plan.

Helping employees find quality care

Supporting members along their health care journey means making it easier for them to find and access quality care. Advocates through the UnitedHealthcare Advocacy program can play a critical role in that experience. Offering personalized, 1-on-1 support, they are there to carefully listen to and anticipate employees’ needs and connect them to the care or solutions they need.

Managing employee health care costs

Two-thirds of Americans worry about unexpected medical costs,1 yet less than half of consumers compare health care costs and services beforehand to find the best value.2 That’s why UnitedHealthcare works to make it easier for employees and their families to understand what they pay for health care and to access financial support and resources that help manage their costs.

Delivering a whole-person approach to healthier

Seven in 10 surveyed agree that their employer has a responsibility to ensure they are mentally, emotionally and physically well.3 UnitedHealthcare is committed to enhancing its benefits to support whole-person health, such as by expanding our behavioral health offerings and addressing social determinants of health that may be directly or indirectly impacting your clients’ employee population.

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Explore how UnitedHealthcare is building a best-in-class member experience that aims to vou're your employees find quality care, manage their health care costs and deliver a whole-person approach to healthier.