How to manage OBM benefits and services
The OBM Member ID card
Your employees can use their personalized OBM Member Identification (ID) card at thousands of participating provider locations and retail outlets nationwide. At the time of service or product purchase, employees will need to present their OBM Member ID card along with any required payment. The identification card indicates the OBM plan that your group has selected.
OBM billing and administration
Each month, OBM will send a single bill to you for all services provided in your OBM plan. Employers can conveniently access invoices and billing on-line through E-Bill. Our third party administrator (TPA), provides all bililng services and is responsible for:
- Eligibility functions
- Enrollment – handling of group applications, member enrollment forms
- Creation and distribution of ID cards for OBM members
- Commission Payments
If you have questions related to any of the above services, you may include these questions with your monthly bill or contact OBM at:
Oxford Benefit Management
P.O. Box 780867
Philadelphia, PA 19178-0867
This address is to be used for overnight deliveries only.
Oxford Benefit Management Lockbox # 780867
Wells Fargo Bank MAC Y1372-045
401 Market Street
Philadelphia PA 19106
Effective 12/1/17- this address will no longer accept OBM premium payments:
P.O. Box 568
West Long Branch, NJ 07764
Member Welcome Kits
Once all enrollment information is received and your group is enrolled in an OBM plan, you will be provided with the appropriate number of Member Welcome Kits for distribution to your employees. These kits will include:
- Member Welcome Brochure
- OBM Member ID Card
OBM web site
OBM has created this website to help employers take care of their employees. From this OBM site, employers will find:
- Forms such as enrollment forms
- OBM Plan information
- Links to Service Locators
- Online Member Maintenance Tool
OBM Services Locator
Employees can find providers and/or participating retail locations by zip code, and perform online searches. Simply click on the My Dental Plan and My Vision Plan which links specific to the information you are looking for. These links are provided to connect you to the UnitedHealthcare Dental network, UnitedHealthcare Vision participating facilities, OptumHealth's online resources and services.
Effective 1/1/2020- The Health Allies Discount program will be decommissioned for OBM and SBS business.
Other questions or comments
If you have questions related to OBM, you can contact us via e-mail at email@example.com, or contact OBM at 888-200-1154. The phone number provided will give you access to OBM Group Services, who can assist you with questions specific to:
- Claims and claims payments
- Bills and invoices
- Provider locations
- Comments and general questions
Online Member Maintenance
Use this tool to make simple member changes such as additions, terminations, and changes.
Please call 1-888-200-1154 for personalized service.
Oxford Benefit Management, Inc. acts as the distribution company for products. Oxford Benefit Management packages are not available in all states and state-specific requirements may cause limitations or variations to the plans. Packaged Savings is not available for this product. Benefit options may vary by group size. Components subject to change. Oxford Benefit Management products are provided by: UnitedHealthcare Dental® coverage underwritten by UnitedHealthcare Insurance Company, located in Hartford, Connecticut, UnitedHealthcare Insurance Company of New York, located in Islandia, New York, or their affiliates. Administrative services provided by Dental Benefit Providers, Inc., United HealthCare Services, Inc. or their affiliates. UnitedHealthcare Vision® coverage provided by or through UnitedHealthcare Insurance Company, located in Hartford, Connecticut, UnitedHealthcare Insurance Company of New York, located in Islandia, New York, or their affiliates. Administrative services provided by Spectera, Inc., United HealthCare Services, Inc. or their affiliates. UnitedHealthcare Life and Disability products are provided by UnitedHealthcare Insurance Company; and in New York by Unimerica Life Insurance Company of New York. In New York, the Life Insurance product is provided on Form LASD-POL-LIFE NY (05/03) and the Disability product on Form LASD-POL-ADD/DIS NY (05/03). UnitedHealthcare Insurance Company is located in Hartford, CT, and Unimerica Life Insurance Company of New York in New York, NY. Participation requirements for Life and Disability Insurance may be different than those stated.
OBM does not underwrite or administer these products and bears no risk on any product offered. All information within this website is subject to change.