UMR, UnitedHealthcare's TPA solution, is the nation's largest third-party administrator (TPA). UMR has more than 65 years of experience listening to and answering the needs of clients with self-funded employee benefits plans.
As a UnitedHealthcare company, UMR can offer the resources and savings power of the nation’s largest proprietary provider network. Having the strength and backing of a Fortune 6 company also affords access to powerful technology and capital investments in our systems.
UMR works closely with clients to lower medical costs, improve the health of their employee populations, and help them achieve their benefits goals. With a comprehensive selection of in-house products and services and external vendor relationships, UMR offers a total value based on:
- Flexible benefits strategies
- Broad network access and deep discounts
- Integrated cost management solutions
- Best-in-class reporting capabilities
- Personalized customer service and member support
UMR’s Customer First service model means clients have a designated point person to assist in long-term strategic planning and the day-to-day management of their account. Plus, each plan has a designated service team to process members' claims and answer their calls.