Our response to COVID-19

Actions we're taking as a company

The health of our members and the safety of those who deliver care are our top priorities. We are taking a number of steps to support members, providers and communities during COVID-19. Highlights of these key actions are summarized below.

COVID-19 testing and treatment

COVID-19 vaccines

Expansion of telehealth access

UnitedHealthcare continued its temporary cost-share waiver for telehealth services, as described in telehealth options in our COVID-19 Resource Center

Expansion of member resources

We provide updated information, programs and support to help our members manage during the national public health emergency.

Additional programs to help improve access to care

Programs and communications have been developed to help inform and support our members, providers and partners and connect them to the resources they may need.

Actions to support providers

We’re working to improve access to care, decrease your administrative processes and help address the short-term financial pressure that may be caused by the national public health emergency. 

Supporting our members and the community during the COVID-19 pandemic

Our mission to combat COVID-19

Our mission—to help people live healthier lives and to help make the health system work better for everyone—guides the work we do each day and is central to the actions we’re taking to help people through COVID-19.

We're listening

We’re committed to keeping you up to date on COVID-19. We're taking note of your questions and working hard to provide answers. Let us know how we’re doing.

We’re making regular updates to the site. Please check back often for the latest information. 

Footnote

  1. Your insurance card can help you understand if you are in an employer-insured health plan. If it says, “Administered by United HealthCare Services, Inc.” in the front, lower right corner, you are in an employer-insured plan. Your best resource for detailed health benefit information will be your human resources benefits manager.

Disclaimer

This overview describes benefits we offer to all members in all states. They also include federal requirements. More benefits may be available in some states and under some plans. We have created rules and practices that may apply to some of our products at this time. The information is a summary and is subject to change. For more information, contact your account representative or call the number on your member ID card.

The information is a summary and is subject to change. Employer-sponsored plans are also known as UnitedHealthcare Group Market plans. This page describes benefits we offer to all members in all states. They also include federal requirements. More benefits may be available in some states and under some plans. We have created rules and practices that may apply to some of our products at this time. The information is a summary and is subject to change. For more information, contact your account representative or call the number on your UnitedHealthcare card.